Privacy policy

Privacy Policy

Last updated: August 21, 2026

Hypewear operates this online store. This policy explains what personal information we collect, why we collect it, and what we do with it. By using this website or placing an order, you agree to this policy.

Information we collect

When you browse the store we automatically receive your device and browser information, your IP address, and details of the pages you view. When you place an order we collect the information you give us: your name, billing and shipping address, email address, phone number, and the details of your order. Payment card details are entered directly with our payment provider and are never stored on our systems.

If you subscribe to our emails or contact us, we keep your email address and the content of your message.

How we use your information

To process, fulfil and deliver your orders, and to send order confirmations and tracking updates
To answer your questions and provide customer support
To send marketing emails, where you have asked to receive them
To detect and prevent fraud and abuse
To understand how the store is used so that we can improve it

Who we share it with

We share personal information only with the service providers we need in order to run the store: Shopify, our ecommerce platform; our payment processors; our fulfilment and shipping partners; and our email and analytics providers. These providers may only use your information to perform services for us. We may also disclose information where we are required to do so by law or to protect our legal rights. We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep your cart, remember your preferences, and measure how the store is used. You can block or delete cookies in your browser settings, although parts of the store may then stop working correctly.

Marketing emails

You can unsubscribe at any time using the link at the bottom of any marketing email, or by emailing us.

How long we keep information

We keep order records for as long as we need them to run the business and to meet our legal, tax and accounting obligations. Marketing contacts are kept until you unsubscribe.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of the personal information we hold about you, and to object to certain uses of it. To make a request, email hypewear2026@gmail.com. We may need to verify your identity before acting on the request.

International transfers

Your information may be processed and stored in countries other than the one you live in, including the United States, where our service providers operate.

Children

This store is not directed at children under 16 and we do not knowingly collect personal information from them.

Security

We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.